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Privacy Policy

Privacy Policy

Last Updated: July 2025

This Privacy Policy explains how RestorePixels collects, uses, and protects your personal information when you use our photo restoration service.

Table of Contents

1. Information We Collect

1.1 Personal Information

  • • Account Information: Email address, display name, password (encrypted)
  • • Profile Information: Profile picture (optional), account preferences
  • • Authentication Data: Login credentials, authentication tokens
  • • Google Account Data: Email, name, and profile picture (if you sign in with Google)

1.2 Images and Content

  • • Uploaded Photos: Original images you submit for restoration
  • • Processed Images: AI-restored versions of your photos
  • • Image Metadata: File size, format, upload timestamp
  • • Processing Data: Restoration job status, processing logs

1.3 Payment Information

  • • Transaction Records: Credit purchases, usage history, timestamps
  • • Payment Data: Processed securely through Stripe (we do not store credit card details)
  • • Billing Information: Associated with your Stripe account

1.4 Technical Information

  • • Device Information: Browser type, operating system, device identifiers
  • • Usage Data: Pages visited, features used, session duration
  • • IP Address: For security and analytics purposes
  • • Error Logs: To improve service reliability and troubleshoot issues

2. How We Use Your Information

We use your information to:

  • • Provide Our Service: Process and restore your photos using AI technology
  • • Account Management: Create and manage your account, authenticate users
  • • Payment Processing: Handle credit purchases and track usage
  • • Customer Support: Respond to inquiries and provide technical assistance
  • • Service Improvement: Analyze usage patterns to enhance our service
  • • Security: Detect and prevent fraud, abuse, and unauthorized access
  • • Legal Compliance: Meet legal obligations and enforce our terms
  • • Communications: Send service-related notifications and updates

3. Information Sharing and Disclosure

🔒 Your Privacy is Protected: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in these circumstances:

Service Providers

Third-party services that help us operate our platform:

  • • Firebase (Google) - Authentication and database services
  • • Stripe - Payment processing
  • • Cloud storage providers - Secure image storage and processing

Legal Requirements

When required by law, regulation, or legal process, or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets (users will be notified beforehand).

4. Data Retention and Deletion

⚠️ Important: Restored photos are automatically deleted after 2 days and cannot be recovered. Download immediately!

Image Data

  • • Original Photos: Deleted within 48 hours after processing
  • • Restored Photos: Available for download for exactly 2 days, then permanently deleted
  • • Processing Metadata: Retained for 30 days for support purposes

Account Data

  • • Active Accounts: Retained while your account is active
  • • Inactive Accounts: Deleted after 3 years of inactivity
  • • Deleted Accounts: Permanently removed within 30 days
  • • Transaction History: Retained for 7 years for legal compliance

5. Data Security

🔐 We implement industry-standard security measures to protect your personal information.

Security Measures Include:

  • • Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
  • • Authentication: Secure user authentication via Firebase
  • • Access Controls: Strict access controls and user permissions
  • • Monitoring: Continuous monitoring for security threats
  • • Regular Audits: Regular security assessments and updates
  • • Secure Infrastructure: Hosted on secure, certified cloud platforms

Note: While we use best practices to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Third-Party Services

Firebase (Google)

Handles user authentication and data storage.

Privacy Policy: https://policies.google.com/privacy

Stripe

Processes all payment transactions securely. We do not store your payment card details.

Privacy Policy: https://stripe.com/privacy

AI Processing Services

Third-party AI services for photo restoration. Images are processed securely and deleted immediately after processing.

7. Your Rights and Choices

📋 You have certain rights regarding your personal information, depending on your location.

Your Rights Include:

  • • Access: Request a copy of your personal information
  • • Correction: Update or correct inaccurate information
  • • Deletion: Request deletion of your account and personal data
  • • Portability: Request your data in a machine-readable format
  • • Objection: Object to certain processing of your data
  • • Restriction: Request restriction of processing in certain circumstances

How to Exercise Your Rights:

  • • Account Settings: Update profile information directly in your account
  • • Account Deletion: Delete your account through account settings
  • • Data Requests: Contact us using the information provided below
  • • Email Unsubscribe: Use unsubscribe links in our emails

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • • Essential Cookies: Required for basic site functionality and user authentication
  • • Preference Cookies: Remember your settings and preferences
  • • Analytics Cookies: Understand how users interact with our service (anonymized)
  • • Security Cookies: Detect malicious activity and protect user accounts

You can control cookie settings through your browser, but disabling essential cookies may affect site functionality.

9. Children's Privacy

Age Restriction: RestorePixels is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

  • • Notice: We will notify users of material changes via email or prominent website notice
  • • Effective Date: Changes become effective 30 days after notification
  • • Continued Use: Continued use after changes constitutes acceptance of the updated policy
  • • Version History: Previous versions are available upon request

11. Contact Us

Questions about this Privacy Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@restorepixels.com

Data Protection Requests: dataprotection@restorepixels.com

Response Time: We will respond to your inquiry within 30 days

Document Information:
Last Updated: December 2024
Version: 1.0
Next Review: December 2025

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